Why is Y99 not opening/ not loading for me?

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If your Y99 is not loading/ opening which rarely happens for anyone, you may take the below steps to resolve the problem.

Use Incognito (Private Browsing) Mode

Try using incognito/ private mode of your browser. This mode helps you temporarily get a clean browser (cookies and cache are gone).

Change the browser

Use another browser to login to Y99. Examples of browsers are Chrome, Firefox, Opera, Safari, Edge, UC Browser, Yandex Browser, Vivaldi Browser etc.

Install ProtonVPN app (free)

If you have a VPN app, turn it on to see if it fixes the loading problem. (If you’re already on a VPN, please note: sometimes, VPNs might be the cause behind the issue. If so, try switching your VPN off for a while.)

Clear your browser’s cache

Try clearing the cache of your browser. To clear the cache, you need to goto the page where you clear your browser’s history from.

Contact Y99 Support

To contact us, use the contact form or email us at the below email address.

Contact Y99 Support

What’s the problem?

We’ll help you solve the problem. To allow us to resolve the issue and offer you a suggestion or make the necessary changes to allow you to regain access to the site, we need a screenshot/ photo showing the problem. You can mail us the screenshot to our support email address. More information is on our contact page.

To confirm if Y99 is down for just you or everyone you can check out https://errordown.com/y99.in/

11 thoughts on “Why is Y99 not opening/ not loading for me?”

    1. Hello Shakun, you should be able to see a list of your conversations in MESSAGES tab. If you accidentally hid a conversation, you can still search for a username to continue the conversation again.

    1. Hello, you can look for a username through PEOPLE tab. Please messages support account if you are unable to locate the PEOPLE search tab.

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